Northern Ireland Fire & Rescue Service Digital Transformation

Northern Ireland Fire & Rescue Service protects and serves the entire population of Northern Ireland, an area of over 5,500 square miles, providing them with a range of fire and rescue services.

The Strategic Investment Board is providing NIFRS with strategic digital leadership to address the challenges of today’s rapidly evolving digital landscape, in which organisations face an imperative to adapt, innovate, and continually improve the way they operate.

SIB’s work includes:

• Developing the NIFRS Digital, Data and Technology (DDaT) Strategy
• Assessing digital needs and evaluating emerging technologies to determine their relevance and feasibility
• Prioritising and resourcing the portfolio of digital projects, including the establishment of a DDaT Programme Board
• Coaching strategic and project leaders to drive digital change and continuous improvement.

Digital, Data and Technology Strategy, 2024-2030

This strategy marks a critical turning point for Northern Ireland Fire & Rescue Service, laying the groundwork for an ambitious programme of change designed to fundamentally transform its ways of working and enable the service to better serve people and communities.​

The DDaT Strategic Objectives are to:

1. Modernise legacy technologies and processes
2. Enable the strategic use of data
3. Build a digitally agile workforce

Embracing digital solutions will empower NIFRS employees to work more efficiently and effectively. This will not only enhance productivity but create an environment where innovation can flourish. This digital transformation journey is also about building a culture that fosters collaboration and accelerates excellence, ensuring the service is equipped to meet the demands of a digital future with confidence.